Li Yuan刚收到订购的一件商品，但是发现质量哟问题，请你写一封投诉信，内容包括：
（1） 商品名称、订购时间、地点和价格；
（2） 何时发现质量问题、何种质量问题；
（3） 你所希望的解决方式。
I am a customer who bought a Nokia 2600 type mobile phone for 2600 Yuan from your company on 2010-9-1,I am afraid I really must complain about the quality of this product.
After using the mobile phone for two days several problems have been found. First, the mobile phone could not send text messages any more. If I sent messages, it would suggest that there were some problems with the phone, which have made a lot of troubles to me. Second, the camera can’t work as well as before. As soon as I took pictures, there were no pictures kept in the picture files. This kind of problem caused me a lot of troubles .I have gone to your company to explain the problem twice. But because of some reasons, the problem has still not been solved.
I prefer to tell you directly in the hope that you will do something to solve my problem. I will be appreciative if you either make a refund or sent me a replacement.
Thank you for your attention to this matter. I am looking forward to hearing from you in the very near future.
Sincerely
Yours,
Li Yuan
湖北成人类专/本科报名电话：15327270295 梅老师（同微信）